Dec 13, 2018  
2017-2018 Graduate Catalog 


The Office of the University Ombuds was established by the state legislature and reports through the Provost to the President. The Office helps students resolve problems and conflicts. It offers an informal avenue of redress for students’ problems and grievances that arise in the course of interacting with the institution. By considering the problems in an unbiased way, the Ombuds works to achieve a fair resolution while protecting the rights of all involved parties.

Resolving student academic issues: The Office of the Ombuds deals with student concerns of an academic nature. In almost all instances, students should first contact the instructor, the academic unit chair, and the college dean before seeking help from the Ombuds, although in some rare circumstances earlier contact with the University Ombuds is beneficial.

Resolving student non-academic issues: In many instances, non-academic issues can be easily and readily resolved for students merely by facilitating direct communication and effective listening. For other problems not related to academic issues, the Offices of the Dean of Students and the University Ombuds may provide help or direct students to contact the appropriate campus office.

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